Downing Street Group Inc. (“EtobiCo”) doing business as EtobiCo Shuttle, believes in building relationships with our customers, based on trust and respect.  To achieve this, we want to inform you exactly how we collect, use and disclose the Personal Information of our customers.   

Personal Information” is any information about an identifiable individual.  This policy applies to Personal Information collected by EtobiCo Shuttle through this website.

Information We Collect

1. EtobiCo Shuttle collects Personal Information from its customers in order to set up a user account and facilitate your use of the products and services offered by EtobiCo Shuttle.  As a EtobiCo Shuttle customer, we may collect the following Personal Information from you:

Our servers automatically collect certain technical, non-Personal Information when you use our website to facilitate your use of the website and its services.  This information may include your browser type, operating system, page views and clicks, location data, IP address, unique device ID and referral URLs.

Consent

By submitting Personal Information to EtobiCo Shuttle, you agree that EtobiCo Shuttle may collect your Personal Information and you consent to the use and disclosure of your Personal Information as described in this Privacy Policy and as permitted or required by law.  Subject to certain legal restrictions, you may refuse or withdraw your consent at any time by contacting EtobiCo Shuttle at the address in the Contact section below.  If you do refuse or withdraw your consent, you acknowledge that EtobiCo Shuttle may be unable to provide you with products, services, and/or information offered on its website.

How Your Personal Information is Used

EtobiCo Shuttle may use this information to:

You may opt out of receiving any promotional or marketing communications at any time by contacting us directly or by following the “opt out” or “unsubscribe” links in such communications.

We may use the technical, non-Personal Information described above for any reason we deem appropriate including to improve, maintain and operate EtobiCo Shuttle services.

How We Share and Disclose Information

We may share your Personal Information with third parties when we have your express consent to do so.  We do not sell, rent or share your Personal Information with third parties in any way other than as described in this Privacy Policy.  For example, we may share Personal Information with:

Data Retention

We will retain your Personal Information for as long as your EtobiCo Shuttle account is active, or as needed to provide you EtobiCo Shuttle services, or as required by Applicable Law.

Data Security

EtobiCo Shuttle is committed to the security of your Personal Information.  We use commercially reasonable technical measures to protect Personal Information in our possession, and our website uses secure socket layer (SSL) encryption technology to protect the privacy of sensitive information you provide to us.  Your Personal Information resides on a secure server which can only be accessed by password by selected EtobiCo Shuttle personnel and contractors. 

Cookies and Other Tracking Technologies

We may use cookies, beacons, tags, scripts and other information gathering technologies for a variety of reasons.  These technologies may provide us with information about devices and networks you utilize to access our website and EtobiCo Shuttle services, and other information regarding your interactions with us.  These technologies are also used in analyzing trends, administering our website, and tracking users’ movements around the site.  We may combine this automatically collected log information with other information we collect about you to improve services we offer you, for marketing, analytics and to provide site functionality.  We may receive reports based on the use of these technologies by third party service providers on an individual and aggregated basis.

Links to Third Party Websites

Our website may contain links to other third-party websites and social media features such as the “share” feature.  EtobiCo Shuttle is not responsible for the privacy practices of such third parties. You should check the applicable privacy policy of the third party websites to determine how they will handle any information they collect from you. 

Your Privacy Rights

At your request, you may access and correct your Personal Information in our possession.  To make a request to do so, or to have your Personal Information returned to you or removed, please contact us as set forth at the end of this Privacy Policy.  We will respond to such request within 30 days.

Additional Rights for California Residents

California law entitles California residents to certain additional protections regarding Personal Information.  California residents have the right to request:

We will not discriminate against you if you choose to exercise any of these rights.  To do so, please contact us as set forth at the end of this Privacy Policy.  

Additional Rights for EEA / Swiss Residents

If you are from the EEA or Switzerland, you may have the right to exercise additional rights available to you, including:

To exercise such rights, please contact us as set forth at the end of this Privacy Policy.

You also have the right to complain to a data protection authority about our collection and use of your Personal Information.  For more information, please contact your local data protection authority.

Children’s Personal Information

The EtobiCo Shuttle website is for those who are 16 years of age and older.  We do not knowingly solicit or collect any Personal Information from children under the age of 16.  If you are under the age of 16, please do not submit any Personal Information through the website.  If we are notified or discover that a child under the age of 16 has submitted Personal Information to us, we will take reasonable steps to delete the information.

Changes to this Policy

We may update this Privacy Policy from time to time, and will provide notification by posting a notice, and a link to the updated Policy on our website prior to the change becoming effective.

Contact

If you have any questions, comments or concerns about this Privacy Policy or our privacy practices, please contact us at:  hello@etobico.ca